Refund policy
Returns & Refunds
Because every item is custom-printed just for you, we do not accept returns or exchanges for:
• Change of mind
• Wrong size
• Wrong colour
• Ordered the wrong product
What we do cover
If your order arrives damaged, defective, misprinted, or is lost in transit, contact us within 30 days of the delivery date (or the estimated delivery date if it never arrives).
Please include:
• Your order number
• Clear photos of the issue
We will arrange a free replacement or a full refund. In most cases you will not need to send the item back.
Sizing
Please check the size chart on each product page carefully before ordering. We cannot offer free size exchanges.
If you have any questions about an order, just get in touch and we’ll sort it out.