Shipping & Returns Policy

All our products are made to order and printed especially for you using Printful’s global fulfillment network.

Shipping

Processing time

Orders usually take 2–5 business days to be printed and prepared for shipping. This can be longer during busy periods or for certain products.

Delivery times (after the order ships)

• United States: 3–4 business days (standard)

• United Kingdom & Europe: typically 5–12 business days

• Canada, Australia & most other countries: 5–20 business days

Express shipping is available at checkout in many locations and reduces transit time to 1–3 business days after your order ships.

You will receive a tracking number by email as soon as your order leaves the fulfillment centre.

Please double-check your shipping address carefully at checkout. We are not responsible for packages sent to an incorrect or incomplete address. If a package is returned because of an address error, you will need to cover the cost of reshipping.

International orders may be subject to customs fees, import duties or taxes. These charges are the responsibility of the customer and are not included in the product or shipping price.

Returns & Refunds

Because every item is custom-printed just for you, we do not accept returns or exchanges for:

• Change of mind

• Wrong size

• Wrong colour

• Ordered the wrong product

What we do cover

If your order arrives damaged, defective, misprinted, or is lost in transit, contact us within 30 days of the delivery date (or the estimated delivery date if it never arrives).

Please include:

• Your order number

• Clear photos of the issue

We will arrange a free replacement or a full refund. In most cases you will not need to send the item back.

Sizing

Please check the size chart on each product page carefully before ordering. We cannot offer free size exchanges.

If you have any questions about an order, just get in touch and we’ll sort it out.